Website terms of use.

Introduction: Welcome to our Website (Site). Please note this Site is owned and operated by Victoria Brennan t/a Numbers for Health ABN 94 965 998 158 (Numbers for Health, us, our). It is available at https://www.numbersforhealth.com.au/ and may be available through other addresses or channels.

Consent: By using our Site you agree to be bound by these Website Terms of Use (Terms) and our Privacy Policy (both of which may be amended from time to time). Please read these Terms carefully and immediately cease using our Site if you do not agree to them. If you breach any of the Terms, you are prohibited from continuing to use the Site.

Age: Any persons using this Site for the purpose of purchasing any services or products offered on this Site at any time must be at least 18 years of age or accompanied by a legal guardian.

Variations: We may from time to time update or otherwise vary these Terms and any such changes will be posted to this Site. Please visit our Site regularly to ensure you are up to date with our current terms. Materials and information on this Site including without limitation blog posts and online courses (Content) are subject to change without notice. We do try to keep the Content our Site up to date however we are not liable if any Content is inaccurate or out-of-date.

Licence to use our Site: We grant you a non-exclusive, royalty-free, revocable, worldwide, non-transferable licence to use our Site in accordance with these Terms. All other uses are prohibited without our prior written consent.

Personal use only: Our Site is for your personal, non-commercial use only. You must not use our Site, or any of the Content, for commercial purposes, including any advertising or advertising revenue generation activity on your own website or any other platform, without obtaining a licence to do so from us.

Exclusion of competitors: You are prohibited from using our Site, including the Content, in any way that competes with our business.

Prohibited conduct: You must not do or attempt to do anything that is: unlawful; prohibited by any laws applicable to our Site; which we would consider inappropriate; or which might bring us or our Site into disrepute, including (without limitation):

(a) anything that would constitute a breach of an individual’s privacy (including uploading private or personal information without an individual's consent) or any other legal rights;

(b) using our Site to defame, harass, threaten, menace or offend any person;

(d) tampering with or modifying our Site, knowingly transmitting viruses or other disabling features, or damaging or interfering with our Site, including (without limitation) using trojan horses, viruses or piracy or programming routines that may damage or interfere with our Site;

(e) using our Site to send unsolicited email messages; or

(f) facilitating or assisting a third party to do any of the above acts.

Our Content: The Content is not comprehensive and is for general information and educational purposes only. It does not consider your individual or specific needs, objectives or circumstances. While we use reasonable attempts to ensure the accuracy and completeness of the Content, we make no representation or warranty in relation to it, to the maximum extent permitted by law.

Intellectual Property rights: Unless otherwise indicated, we own or licence all rights, title and interest (including intellectual property rights) in our Site and all of the Content. Your use of our Site and your use of and access to any Content does not grant or transfer to you any rights, title or interest in relation to our Site or the Content. You must not, without our prior written consent (which may be withheld in our discretion):

(g) copy or use, in whole or in part, any Content including this document;

(h) reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any Content to any third party; or

(i) breach any intellectual property rights connected with our Site or the Content, including (without limitation) altering or modifying any of the Content, causing any of the Content to be framed or embedded in another website or platform, or creating derivative works from the Content.

Third party sites: Our Site may contain links to websites operated by third parties. Unless expressly stated otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites or the availability of those websites. The links are provided solely for your reference and convenience. You should make your own investigations with respect to the suitability of those websites (and any products and services they offer) for your purpose or needs.

Warranties and disclaimers: To the maximum extent permitted by law, we make no representations or warranties about our Site or the Content, including (without limitation) that:

(a) they are complete, accurate, reliable, up-to-date and suitable for any particular purpose;

(b) access will be uninterrupted, error-free or free from viruses; or

You read, use and act on our Site and the Content at your own risk.

Limitation of liability: To the maximum extent permitted by law, we are not responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent (Liability) suffered by you or any third party, arising from or in connection with your use of our Site and/or the Content and/or any inaccessibility of, interruption to or outage of our Site and/or any loss or corruption of data and/or the fact that the Content is incorrect, incomplete or out-of-date.

Indemnity: To the maximum extent permitted by law, you must indemnify us, and hold us harmless, against any Liability suffered or incurred by us arising from or in connection with your use of our Site or any breach of these Terms or any applicable laws by you. This indemnity is a continuing obligation, independent from the other obligations under these Terms, and continues after these Terms end. It is not necessary for us to suffer or incur any Liability before enforcing a right of indemnity under these Terms.

Cookies: This Site may use cookies to monitor browsing preferences. By using our Site or by agreeing to these Terms, you consent to our use of cookies in accordance with the terms of our Privacy Policy (available on our Site). You can disable the use of cookies form your browser settings at any time if preferred.

Discontinuance: We may, at any time and without notice to you, discontinue our Site, in whole or in part. We may also exclude any person from using our Site and accessing our Content at any time and at our sole discretion. We are not responsible for any Liability you may suffer arising from or in connection with any such discontinuance or exclusion.

Termination: These Terms are effective until terminated by us, which we may do at any time and without notice to you. In the event of termination, all restrictions imposed on you by these Terms and limitations of liability set out in these Terms will survive.

Severance: If any provision of these Terms is held by a competent authority to be invalid or unenforceable or otherwise becomes illegal, in whole or in part, the validity of the other provisions of these Terms and the remainder of the provisions in question shall not be affected.

No waiver: Neither the failure by us nor your failure to enforce any part of these Terms constitutes a waiver of such Terms. Such failure will in no way affect the right to later enforce a part of these Terms.

Jurisdiction: Your use of our Site and these Terms are governed by the laws of New South Wales. Any dispute arising out of your use of the Site or the Content shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

Our Site may be accessed throughout Australia and overseas. We make no representation that our Site complies with the laws (including intellectual property laws) of any country outside Australia. If you access our Site from outside Australia, you do so at your own risk and are responsible for complying with the laws of the jurisdiction in which you access our Site.

For any questions and notices, please contact us at:

Numbers for Health ABN 94 965 998 158

Contact Person: Victoria Heath (nee Brennan), Owner and Principal Accountant

Email: vic@numbersforhealth.com.au

Ph: 0481 676 823

Privacy Policy.

Victoria Brennan t/a Numbers for Health ABN 94 965 998 158 (Numbers for Health, us, our) recognizes the importance of protecting the personal information you supply us and complies with the Privacy Act 1988 (Cth) (the Privacy Act) and the Australian Privacy Principles (APP’s). Your personal information is collected, used, disclosed and protected as set out in this Privacy Policy.

By visiting our website https://www.numbersforhealth.com.au/ (including mobile versions of the website) (Site) and entering into business or other dealings with us, you expressly consent to our collection, use and disclosure of your personal information in the manner set out in this Privacy Policy.

What is personal information?

When used in this Privacy Policy, the term ‘personal information’ has the meaning given to it in the Privacy Act. In general terms, it is any information that can be used to personally identify you. If the information, or an opinion, whether true or not, we collect personally identifies you, or you are reasonably identifiable from it, the information or opinion will be considered personal information. This policy does not apply to the information we collect and hold about employees and former employees in the course of their employment with us.

What personal information do we collect and hold?

Personal information we typically collect from you includes:

(a) your name, signature, home address, phone number(s), date of birth, age, gender, email addresses, occupation, profession or job title, employment details including your work or business addresses;

(b) your tax file number, bank account details, credit card information and certain business information relating to sole traders.

(c) any additional information relating to you that you provide to us directly including through our Site or indirectly through use of our Site or online presence and social media accounts, through our employees, contractors, representatives or otherwise; and

(d) information contained in your resume or CV sent to us including employers and referees’ details;

(e) social networking data;

(f) information you provide to us through customer feedback surveys, quizzes or forms. If you submit this information via a third-party platform, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party

Wherever lawful and practical, you will have the option of not identifying yourself when entering into transactions with us.

How do we collect your personal information?

We collect your personal information directly from you unless it is unreasonable or impracticable to do so. We collect personal information that you provide us:

(a) over the phone, in correspondence (including by email or post), in person, via our websites and social media platforms; and

(b) during conversations and/or any written communications between you and our employees, contractors and other representatives.

Where necessary, we may also collect personal information from third parties such as credit reporting agencies, recruitment agencies, law enforcement agencies and other government entities and from our network of partners and affiliates. With your consent, we may also collect certain information from your previous accountant and the Australian Tax Office as necessary to provide the services you have requested from us.

Cookies and other tracking technologies

In some cases, Numbers for Health, and our service providers, may receive certain information associated with you and/or your device(s) as part of your use of our Site through browser or device-based tracking technologies such as cookies, pixels, tags, beacons, scripts, or other technology.

Cookies: A cookie is a small text file stored by the browser on your computer or mobile device when you visit a website, so that a website can ‘remember’ things about your previous and current visits. Cookies do not themselves collect personal information. The majority of web browsers automatically accept cookies. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.\

Google Analytics: We may use third-party analytic tools like Google Analytics that employ cookies to collect information about your use of our Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Web beacons are tiny electronic tags with a unique identifier that are sometimes embedded in websites, online ads and/or email, and that are designed to provide usage information like ad impressions (how many times an ad is viewed) or clicks, to measure popularity of the Services and associated advertising, and to access information from user cookies.

Unique Identifiers: Include IP addresses associated with the devices you use to access the Site, Advertising IDs, Cookie IDs, and other unique identifiers.

The information we collect from these tracking technologies may include information about how you access our Site and information about your activity on our Site. The information contained in the cookies may assist us with functions such as improved navigation and a high level of user friendliness. We may also use cookies to measure traffic patterns, analyze trends, administer the Site, to determine which areas of our Sites have been visited and to measure transaction patterns in the aggregate. We may use this to research our users’ habits to improve our products and services.

What happens if we can’t collect your personal information?

If you do not provide us with the personal information described above, some or all of the following may happen:

(a) we may not be able to provide the products or services you requested, either to the same standard or at all or assess any application you have made to us; and

(b) we may be unable to tailor the content of our websites to your preferences and your experience of our websites may not be as enjoyable or useful as a result;

(c) we may not be able to provide you with information about products or services that you may want including discounts, special promotions or competitions.

For what purposes do we collect, hold, use and disclose your personal information?

We collect personal information about you primarily for the purposes of providing you with our products and services (including processing your payment information and providing you with invoices) and for the operation and administration of our business. In addition, we may collect, hold, use and disclose your personal information for the following related purposes:

(a) to personalize your experience;

(b) to send communications requested by you;

(d) to assess the performance of our websites and improving the operation of those websites;

(e) to assess the success of our marketing and advertising campaigns;

(f) to conduct business processing functions including providing personal information to our contractors, service providers or other third parties;

(g) for administrative, marketing (including direct marketing), planning, product or service development, quality control and research purposes of Numbers for Health and its contractors, service providers or other third parties;

(h) updating our records and keeping your contact details up to date;

(i) to assess an applicant’s suitability for a job with us;

(j) providing your updated personal information to our contractors or service providers;

(k) processing and responding to any complaint made by you; and

(l) complying with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or in co-operation with any governmental authority of any country.

We may also use this information to provide you offers and promotions from our partners and/or our affiliates without additional cost to you.

Your personal information will not be shared, sold, rented or disclosed other than as described in this Privacy Policy.

To whom may we disclose your information?

We may disclose and transfer your personal information for the purposes outlined above to:

· our employees and contractors on a need to know basis;

· service providers located in Australia and overseas including without limitation, web hosting providers, IT systems administrators, mailing houses, couriers, payment processors (i.e.), data entry service providers, electronic network administrators, debt collectors, accounting software, customer relationship management software and accounting software (including Xero, Xero practice manager, Xero tax, Carbon and Dubsado); and to. Some of the third-party providers we may share your personal information with include Square, Stripe, Dubsado, Paypal, Google and Facebook. Please review their privacy policies and terms of use to ensure you agree to them. For a full list of third-party providers with access to your date please contact us;

· professional advisors such as accountants, barristers, solicitors, business advisors and consultants on a need to know basis;

· to suppliers and other third parties with whom we have commercial relationships, for business, marketing and related purposes where you have consented;

· to the Australian Taxation Office, with your consent, to prepare, edit and lodge your Business Activity Statements and /or Tax Returns, if you have requested these services from us; and

· as required or authorised by law including to law enforcement, government or other organisations or where permitted under the Privacy Act and APP’s.

Where we disclose personal information to our services providers located overseas, we will take reasonable steps to ensure that the overseas recipients of your personal information do not breach the privacy obligations relating to your personal information.

Direct marketing materials

We may from time to time send you direct marketing communications and information about our products and services and those of our commercial partners that we think may interest you. These communications may be sent in various forms, including mail, SMS and email, in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so. At any time, you may opt-out of receiving marketing communications from us by contacting us using the contact details below or by using the ‘unsubscribe’ facilities provided in the marketing communications and we will then ensure that your name is removed from our mailing list.

Unless you have consented, we do not provide your personal information to other organisations for the purposes of allowing them to send you direct marketing communications.

How can you access and correct your personal information?

You have certain rights to access personal information held by us. To request access or to find out what information we have about you, please contact us (see details below) and we will respond to your request within a reasonable period of time. Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you). Sometimes we cannot grant access to personal information (for example where it interferes with the privacy of others or would breach confidentiality). Where this is the case, we will provide written reasons why access has been denied.

If we provide you with access to personal information, we hold about you and you believe that personal information is inaccurate, out of date, incomplete, irrelevant or misleading, then you may request that we amend it.

We note that your rights under the Privacy Act to access and correct your personal information operate alongside and do not replace other informal or legal procedures by which an individual can be provided with access to, or correction of, their personal information, including the Freedom of Information Act 1982.

What is the process for complaining about a breach of privacy?

If you believe that your privacy has been breached, please email us at vic@numbersforhealth.com.au with a full description of the issue. We will treat your requests or complaints confidentially. A representative of Numbers for Health will contact you within a reasonable time after receipt of your complaint (usually within 30 days) to discuss your concerns and outline options regarding how they may be resolved.

If you are not satisfied with our response, you may also contact the Office of the Australian Information Commissioner (OAIC). Generally, the OAIC will require you to give them time to respond before they will investigate. For further information visit www.oaic.gov.au or call the OAIC on 1300 363 992.

Security

Numbers for Health takes reasonable steps to ensure your personal information is protected from misuse, interference and loss and from unauthorised access, modification or disclosure. We may hold your information in either hard copy or electronic form, or both. Please note due to the nature of services provided by Numbers for Health, we may be legally required to retain certain records that contain your personal information for a minimum period (usually 5-7 years). When your personal information is no longer needed or required under any Australian law or a court or tribunal to be retained, it will be securely destroyed or de-identified.

As our websites are linked to the internet, and the internet is inherently insecure, we cannot provide any assurance regarding the security of transmission of information you communicate to us online (including by email). Accordingly, any personal information or other information which you transmit to us online (via our website, social media platforms or by email) is transmitted at your own risk.

Links

Our website may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third-party websites and we are not responsible for the privacy policies or the content of any third-party websites. Third party websites are responsible for informing you about their own privacy practices.

Changes to our Privacy Policy

We may modify our Privacy Policy from time to time and when we do so, the updated version will be posted on our website.

Contacting us

For any questions and notices, please contact us at: